Tender HealthTech LLP Privacy Policy

We, Tender HealthTech LLP(LLP), the creator of this Privacy Policy ensure our firm commitment to your privacy vis-à-vis the protection of your priceless information. The Privacy Policy contains information about www.deardoc.biz and the 'LLP’ android/iOS or any other platform app. In order to endow you with our uninterrupted use of services, we may collect and, in some circumstances, disclose information about you. To enhance better protection of your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. If you do not agree to the terms in this Policy, we kindly ask you to leave the site or uninstall our app. If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at support.deardoc@tenderhealth.in

• 1. OVERVIEW We commit to respecting your online privacy and data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but may not be limited to, your name, phone number, e-mail address, residential address, health and medical information or record, prescription by medical practitioners, family background and information about insurance policies taken by you or your family members. In order to use the LLP app, you are required to register yourself by providing the following information which includes, but may not be limited to: (1) Name (2) E-mail Address (3) Residential Address (3) Contact Number (4) Credit/Debit/Account details (5) Medical background and information including any prescription by a medical practitioner (6) Details of insurance cover (7) Any information on family/Professional background, if required. These information points can be collected by third party as well for registration on our website/Mobile Application.
• 2. NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE TERMS AND CONDITONS AND PRIVACY POLICY We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site/app will signify your acceptance of any amendment to these terms. You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this service immediately.
• 3. INFORMATION WE COLLECT As a user of this service you are required to provide a valid e-mail address at the time of registration and/or choose username or alias that represents your identity on our app/website. In order to sign up in our application, we need certain information such as your name, contact number and gender to create your user profile for proper medical treatment and diagnosis. Optionally, we also allow you to store your email address for any communication that the company would like to make to its consumers. Optionally, we also allow you to store your profile picture to have a good personalized experience as you navigate our app and ease of identification of the self. Optionally, we collect geo-location from the treating doctors so that their clinics can be correctly pointed out on the map and address location is easily searchable by the patients. We also provide options to upload and store files from both the treating doctor and the treated patients for facilitating record-keeping and treatment of the disease.Additionally, we collect device information such as manufacturer, model, carrier information and operating system in order to gain analytics and diagnosis tracing of user behaviors and improving product experiences through bug-fixing.The Information specified above and collected by us may be classified as ‘Personal Information’ or ‘Sensitive Information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Collection of information which has been designated as ‘sensitive personal data or information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules requires your express consent. By affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law. Our Services may be unavailable to you in the event such consent is not provided.
• 4. COOKIES We use our as well as third parties’ data collection devices such as "cookies" on certain pages of our website. "Cookies" are small files stored on your hard drive that assist us in providing services customized to your requirements and tastes. We also offer certain features that are only available through the use of a "cookie". Cookiescan also help us provide information, which is targeted to your interests. Cookies may be used whether you choose to register with us or not. Third party vendors such as www.google.com (“Google”) may use cookies to serve ads based on your visits to this Website. You may visit the website of the third party and choose to opt out of the use of cookies for interest-based advertising, if the third party offers such an option. You may choose to opt-out of the DoubleClick cookie that Google and its partners use for interest-based advertising by visiting Ads Settings.
• 5. EXTERNAL LINKS ON WEBSITE AND APP The website and app may contain hyperlinks to other websites, content or resources. We have no control over any websites or resources, which are abuse or misuse your information that they collect from our Website. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your Personal Information or private communications would always remain private. As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.
• 6. OTHER INFORMATION COLLECTORS Except as otherwise expressly mentioned in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are on our Websites or on other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them. To the extent that we use third party advertisers, they adhere to their own privacy policies. Since we do not control the privacy policies of the third parties, you are subject to ask questions before you disclose your Personal Information to others. Any information that you make publicly available on the site may be potentially viewed by any party, and by posting such material it is deemed that you consent to share such information with such parties.
• 7. SECURITY The security of your Personal Information is a top priority for us. We are committed to protecting the security of your Personal Information. We treat data as an asset that must be protected against loss and unauthorized access. Experts design our security measures and we use a variety of technologies and procedures to protect such data from unauthorized access by members inside and outside the company. We do not recommend transfer of sensitive information (such as credit card number) and bank account details via the Site to any third party. Users are recommended to do so offline, on the phone or via personal emails. We follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and once we receive it. However, any security breaches beyond the control of our standard security procedures are at your sole risk and discretion. The data entered by you can be seen by doctors, technical members and maintenance or business team of LLP. We do not have any Non disclosure agreement with these concerned parties on the data entered by the user. We may use the information you submit to study results and produce reports. Such information may be shared with our partners and advertisers under our sole discretion Email Policy: We have a strict 'No Spam' policy. We don't share email address of our users for marketing purpose. The email address entered when you log into with us is not visible provided by other companies or persons. You acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such websites or resources. You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources. These third-party service providers and third-party sites may have their own privacy policies governing the storage and retention of your Personal Information that you may be subject to. We recommend that when you enter a third-party website, you review the third party site’s privacy policy as it relates to safeguarding your Personal Information. We may use third-party advertising companies to serve ads when you visit the website or app. You may visit the third party websites and choose to opt-out of the use of cookies for interest-based advertising if the third party offers such an option.
• 8. OUR USE OF YOUR INFORMATION Your contact information is also used to contact you whenever necessary. We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and together broad demographic information. Finally, we may use your IP address to help protect our partners and ourselves from fraud. We will continue to enhance our security procedures as new technology becomes available. We will transfer information about you if we are acquired by or merged with another company. In this event, we will notify you by email or by putting a prominent notice on the site before information about you is transferred and becomes subject to a different privacy policy. We may release your Personal Information to a third-party in order to comply with a court order or other similar legal procedure, or when we believe in good faith that such disclosure is necessary to comply with the applicable laws; as per any instruction of any Governmental, administrative, judicial or quasi judicial authority, prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of our terms of service. We may also disclose any Personal Information to our affiliates, partners, agents or other related third parties in compliance with our copyright policy as mentioned in the terms of service as we in our sole discretion believe necessary or appropriate in connection with compliance with any applicable laws, for the purpose of our business development or increasing the quality of our services, an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity. In such events, we shall disclose any such Personal Information only in accordance with the confidentiality and security standards as provided in the terms of this policy and by accepting this policy you hereby expressly consent to any such disclosure. We may also use such Personal Information in an aggregated or non personally identifiable form for research, statistical analysis and business intelligence purposes, and may sell and or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties.
• 9. CONFIDENTIALITY You further acknowledge that the Website and App may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your Personal Information to any third party or use your e-mail address for unsolicited mail other than as per the terms of this policy or our terms of service. Any emails sent by us will only be in connection with the provision of agreed services and products or any related services being provided or available which in our opinion may be useful to you.
• 10. OUR DISCLOSURE OF YOUR INFORMATION Due to the existing regulatory environment, we cannot ensure that all of your private communications and other Personal Information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties in accordance with applicable laws. 10.1 External Service Providers: There may be a number of services offered by external service providers that help you use our Websites. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their private policy. 10.2 Other Corporate Entities: We share much of our data, including personally identifiable information about you, with our parent and/or subsidiaries or other affiliates or business partners that are committed to serving your online needs and related services, throughout the world. Such data will be shared for the sole purpose of enhancing your browsing experience. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other members. It is possible that we and/or its subsidiaries, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that we would share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent that it occurs). 10.3 Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
• 11. DISCLAIMER Your use of site is subjected to our Privacy Policy and terms of services.